
Launching a medical spa is more than offering exceptional treatments. It’s building a practice that runs smoothly, stays compliant, and delivers a premium client experience at every touchpoint. That starts with your tech stack — the interconnected systems that power your operations behind the scenes.
At Obsidian, we help new med spa owners design, implement, and optimize the technology foundation needed to run efficiently from the very beginning.
Your turnkey launch plan. No revenue-sharing, just profitable ownership.


Keeps patient data secure and compliant
Eliminates manual administrative work
Drives repeat revenue and client loyalty
Provides visibility into performance and profitability
Scales with you as you grow
| Job to Be Done | What It Enables | Tech Solutions |
|---|---|---|
| Patient Recordkeeping & Compliance | Secure charting, intake forms, treatment history, before/after photos, HIPAA compliance | EMR/EHR platform built for aesthetics |
| Scheduling & Workflow Management | Smooth appointments, room + provider management, reduced no-shows | Online booking + resource-based scheduling |
| Billing, POS & Accounting | Streamlined payments, retail product sales, accurate financial reporting | Integrated POS + QuickBooks sync |
| Client Acquisition & Retention | Marketing automation, memberships, loyalty, follow-up reminders | CRM + SMS/email automation |
| Inventory & Retail Management | Product profitability tracking and reorder alerts | Inventory software connected to POS |
| Reporting & Decision-Making | Real-time visibility into revenue drivers, utilization & team performance | Analytics & dashboards |
Secure charting
Intake forms
Treatment history
HIPAA compliance
Smooth Appointments
Room + Provider Management
Reduced No-Shows
Streamlined Payments
Retail Product Sales
Accurate Financial Reporting
Marketing Automation
Memberships
Loyalty
Follow-up Reminders
Product profitability
Reorder Alerts
Performance Tracking
Revenue Reporting
Team Performance
Your all-in-one command center for medical charting, patient booking, and point of sale (POS). We load your service menu, pricing, and consent forms so you are ready to launch.
We setup and configure your accounting software to perfectly align with the MSO/PC legal structure. This ensures your financials are clean, trackable, and ready for your accountant the moment you open.
We ensure your tech stack is fully compliant. We'll guide you in integrating your platform with a simple, HIPAA-compliant Good Faith Exam (GFE) provider, automating your workflow so you can focus on patient care.
We don’t just hand you a list of software tools.
We design your med spa’s operational blueprint.
Our experts will:
Map every operational workflow - from intake to care plans to follow-ups
Select the right platforms for your goals and budget
Ensure airtight system integrations (no double data entry, ever)
Configure processes that increase revenue per client
Train your team so they’re confident from day one
Provide ongoing guidance as your business scales
It’s the tech foundation you wish you had built from the start — but on day one.

Launching a med spa requires mastering an entirely new skill set — business operations. We help clinical founders bridge that gap.

Launching a med spa requires mastering an entirely new skill set — business operations. We help clinical founders bridge that gap.
We speak medical. We speak business. We simplify both.
We protect your time by eliminating operational complexity.
We protect your time by eliminating operational complexity.
We future-proof your growth with platforms that scale.
We’re a partner invested in your long-term success.
Your expertise is delivering amazing patient outcomes.
Our expertise is building the business that supports them.